The Dispute Service provides operational services from our offices in Northern Ireland, Scotland and our England and Wales Head Quarters are based in Hemel Hempstead. 

Within the departmental structure there are the following directorates at TDS:

Human Resources

Business Operations

Technology

Resources

New Homes Ombudsman

Please visit our careers page to see testimonials from our newest colleagues of TDS, by clicking here.

The Dispute Service (which includes the Tenancy Deposit Scheme (TDS), TDS Northern Ireland and Safe Deposits Scotland) has been ranked No.3 in the UK’s Best 10 Not for Profit companies to work for in the Best Companies Awards 2021. This year’s award recognised The Dispute Service as an exceptional place to work after assessing feedback from staff across the well-known tenancy deposit protection organisation.

Compliance & Credit Control Manager

TDS is a great place to work, the whole team pull together for a great atmosphere.

SafeDeposits Scotland Accountant

I started working for TDS in 2013 and felt the company was very inviting and open.

I am grateful for all the support my team gives me and for the encouragement from management to help me develop in my career. In recent years I have been taking part in different company groups such as the Colleague Consultation Forum and the Diversity Working Group which have given me a real feel for the TDS culture. The company is forward looking, and I admire that they aim to make a difference in the industry.

Asst Head of Innovation

TDS has a collaborative and welcoming workforce with lots of opportunities for professional development and progression. The senior leadership team are proactive, ambitious, and welcoming of new ideas which will drive the organisation forward. As an employer, the company is fair, and very supportive of the wellbeing and development of colleagues.

Adjudication Team

I have worked for TDS for several years and enjoy the ever-changing challenges we face in such an industry. TDS supports its staff in many valuable ways, particularly our well-being and career development. My colleagues are talented, ambitious and are a pleasure to work with. The sense of camaraderie at TDS is second to none.

Head of Resolution Operations

Although only your own hard work and determination can lead you to success, I feel the backing of a good organisation is essential to this achievement and you can find that here at TDS. I have been with TDS for several years and they continue to invest in my development.

Resolution Executive

Working for TDS has been an enjoyable and positive experience for me. Everyone is warm and welcoming and always happy to help each other. The contribution of all colleagues is valued here at TDS.  

Onboarding Executive

As the first Onboarding Executive for TDS since November 2019, I’m very proud to be working for TDS. My hard work is always appreciated & highlighted across the board both internally via senior managers & externally via positive reviews received from our new customers I’ve worked with. The Senior Leadership team are all passionate about their job roles & always maintain the utmost professional work ethic. This is a very motivating & refreshing atmosphere to be around for me.

IT and Application Support Analyst

TDS enrolled me onto a Level 3 apprenticeship program, and I’ve now become a well-versed Infrastructure Technician and well equipped to further my working career. This has also increased my confidence considerably which has been helped by all the friendly staff in and around the office who’ve all been very approachable in introducing me to office life.

© 2019 The Dispute Service Limited, All Rights Reserved.

The Dispute Service Limited is a company registered in England and Wales with number 4851694.

Registered Office Address: West Wing, First Floor, The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, HP2 7TG